The Kentucky Public Service Commission has denied a request by Southern Water District to increase rates after the Floyd County utility was unable to provide accurate records related to its billing and revenue. Southern Water requested a rate increase near 33 percent in July 2018. On Thursday. January 31, 2019, the PSC said “that it cannot reasonably rely on the information” provided by Southern Water and therefore cannot grant the rate increase. In its order, the PSC said the district failed to properly provide documentation. Kentucky law requires that a utility seeking a rate increase provide at least one full year of financial data.